About Spirotech

Spirotech bv is engaged in the development and production of innovative total solutions for the conditioning of liquids in HVAC and process installations. Spirotech products reduce malfunctions and wear. This reduces maintenance, improves efficiency and reduces energy consumption.

Spirotech is seen worldwide as the specialist in its field. Due to the focus on quality, product development and process improvement, Spirotech products are recommended by leading manufacturers of installation components.

Spirotech currently employs about 200 people, 150 of whom work from the head office in Helmond (The Netherlands). Production takes place in Helmond and various (staff) departments are also located there, such as Finance, HR, IT, Production, Sales Support, Customer Service, Innovation, Purchasing, Sales and Marketing. Spirotech has its own sales offices in the Netherlands, Belgium, Germany, the United Kingdom, Italy and China. In many other countries we work with selected partners.

On January 1, 2022, Spirotech took over the Austrian family business EDER. The two family businesses have been working together for more than ten years. All pressurization activities and approximately 90 employees of EDER Heizung (service) and Anton EDER (production and sales) became part of Spirotech EDER.

The North American and Canadian markets are served by Spirotherm Inc .; a separate group. In addition, Spirotech is represented by an extensive network of selected importers in more than 65 countries.

The following vacancy has arisen within the Technical Expertise Center (TEC) department:

Manager Technical Expertise Center (TEC)
(fulltime)

The position

As a TEC Manager you provide and support customers and organization with technical expertise, by building and sharing knowledge and best practices and by providing training, both internally and outside the organization (customers, service partners, agents).

You support product innovations and product development projects through research and knowledge of applications. You provide expertise and support in the field of water chemistry, materials science and corrosion management and operate as the water quality specialist in heating and cooling installations in domestic and commercial system applications.

Tasks & responsibilities

  • Set up and manage the Technical Expertise Center (Center of Competence, Technical Support and the Chemical Laboratory) to support customers (cost neutral);
  • Managing the Technical Advisors (NL, DU and UK), Laboratory Technicians (BE) and Knowledge Manager;
  • Responsible for Service Level Agreements with customers, partners and Sales;
  • Evaluate and optimize work processes;
  • Responsible for TEC KPI’s and progress reporting;
  • Develop and implement the Center of Competence training program (including exam) based on existing knowledge and knowledge and practical examples from outside the organization;
  • Product presentations (technical), in-house (e.g. Sales, Sales Support) and beyond (e.g. customers, service partners);
  • Providing water treatment training (Sales, Sales Support, customers, service partners);
  • Participate in and contribute to product development through project teams;
  • Recruiting and managing service partners, Water Treatment partners and External Analytical Labs;
  • Provide customer advice on system water quality taking into account system design and system errors (e.g. corrosion);
  • Evaluate new products (both Spirotech's and those of competitors) and provide effective support.

Your profile

  • Academic working and thinking level, direction Chemical Technology or Applied Sciences;
  • In-depth knowledge of chemical engineering (process, physical, material and analytical chemistry), corrosion management and water treatment;
  • Very good knowledge of and experience with product development and experiment design;
  • Good knowledge of hydronic systems;
  • Extensive experience with (Project) management processes;
  • Good command of the Dutch and English language, the German language is an advantage;
  • Management experience.

Personal qualities

  • Proactive and entrepreneurial
  • Persuasiveness
  • Collaborate
  • Connector
  • Driving force
  • Technically and commercially skilled